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  • Accessing the Passages Help Center

    In case you need any help during your Passages session, you can easily access the Passages Help Center from th...

    Dec 20, 2016 12:16PM EST
  • LogCabin Diagnostic Tool

    ​Our LogCabin Diagnostic Tool is designed to make sure your workstation is configured to run Passages, collect...

    Jan 09, 2018 11:19AM EST
  • Forgotten Password

    Passages makes it easy and secure for you to reset your password if you forget it or when it's time to make a ...

    Dec 20, 2016 12:17PM EST
  • Determine Passages Version

    macOS Launch your Passages application using your Dock icon or the Applications folder. Select About Pa...

    Dec 20, 2016 12:18PM EST
  • Why can't I activate my account?

    When you open your user activation email, you will be directed to open a link (Click to Activate) in this emai...

    May 23, 2016 03:42PM EDT
  • Using My Email Address

    We use your email address as part of your credentials because it is easy and secure. Security is a top priori...

    Dec 20, 2016 12:18PM EST
  • VPN Connection Error

    Passages monitors when your connection to the VPN (Virtual Private Network) is disrupted. It will not only not...

    Jan 06, 2017 02:27PM EST
  • Check for Oracle Certificate

    Below is a quick "how-to" verifying if the Oracle code signing certificate is present in the correct Windows c...

    May 04, 2017 02:41PM EDT
  • Secure Environment Launch Error

    While logging into Passages, your launch window may get stuck on “Building Passages Environment.” This error ...

    Dec 20, 2016 12:18PM EST
  • Steps To Find And Launch VirtualBox

    Oracle VirtualBox is the virtualization software package that supports the Passages virtual environment. By ac...

    Dec 20, 2016 12:18PM EST
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