While Safehold allows you to download safe files to their desktop, your needs may require you to view a malicious document in a secure environment or simply want to view that file in their browser. With Passages, users always have access to a built-in .PDF viewer. Clicking on a PDF will open the document in your Passages browser, where you'll be able to read and review the .PDF file in its entirety.
From this screen, you always have the option to download the .PDF to Safehold by selecting the download button in the .PDF viewer.
If you have any questions, feel free to talk to the Passages Support Team at email@example.com